TERMS & CONDITIONS

Effective Date: 02/01/2026

By placing an order with Engraved Brands or using our website, you agree to the following Terms & Conditions.

All engraved and customized items are made to order. Due to the personalized nature of our work, all sales are final unless there is an error caused by us.

Customers may provide their own items for engraving. While we take great care during production, engraving customer-supplied items is done at the customer’s risk. Engraved Brands is not responsible for replacement of customer-provided items that are damaged during engraving.

Customers are responsible for approving all designs, layouts, spelling, and artwork before production begins. Once approval is given, we are not responsible for errors present in the approved design.

Turnaround times are estimates and may vary based on order volume, complexity, or material availability. Rush services may be available upon request but are not guaranteed.

Payment is required before production begins. Orders will not be started without payment and approval.

Customers confirm they have the legal right to use any logos, artwork, or designs submitted for engraving. Engraved Brands is not responsible for copyright or trademark violations.

Engraved Brands shall not be liable for indirect, incidental, or consequential damages related to the use of our products or services.

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts.